Refund and Cancellation Policy
Last updated: 11/24/2025
Cancellation Policy
You may cancel your subscription at any time. If you cancel, you will continue to have access to the Edufinger Kasoti service through the end of your current billing period. We do not provide refunds or credits for any partial-month subscription periods or unwatched content.
Refund Policy
We offer a 7-day money-back guarantee for all new subscriptions. If you are not satisfied with our service for any reason, you can request a full refund within 7 days of your initial purchase.
To request a refund, please contact our support team with your order details. Refunds are processed within 5-7 business days and will be credited back to the original payment method.
Exceptions
The following items are non-refundable:
- One-time purchase practice tests that have been attempted
- Personalized coaching sessions that have already been conducted
- Downloadable digital goods once downloaded
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us via the Contact Us page.